All systems are operational.
All services have now been resolved.
Thank you for your patience and we apologise for the interruption to your service.
The emergency fix has been pushed to all servers.
Engineers will continue to monitor.
We apologise for the interruption to your service.
Summit Engineers are currently rolling out a DNS fix to over ride Vultr settings.
We appreciate your patience whilst we push out this emergency change.
Engineers have identified a DNS issue at our 3rd Party hosting provider, Vultr.
This is affecting SIP Trunks passing traffic back to Summit Voice Servers.
We have raised an incident to Vultr and are currently awaiting an update.
We apologise for the interruption to your service.
Some customer are experiencing issues making outbound calls.
Our team is investigating the issue.
Incident UUID 9c3cbe90-6743-4851-a02b-01f101dcf73e