Some systems are experiencing issues

Hosted Voice (FlexPBX)

Hosted Voice (Summit 3CX)

Summit Offices

Faxee

Core Network

Data Services

Datacentres

Portal

Voice Core

Fixed Wireless (VIC)

Fixed Wireless - Mitcham (VIC)

Operational

Fixed Wireless - Sunshine (VIC)

Operational

Fixed Wireless - Hoppers Crossing (VIC)

Operational

Fixed Wireless - Williamstown (VIC)

Operational

Fixed Wireless - Moorabbin (VIC)

Operational

Fixed Wireless - Blackburn (VIC)

Operational

Fixed Wireless - Yarra Valley (VIC)

Operational

Fixed Wireless - Glenroy (VIC)

Operational

Fixed Wireless - Abbotsford (VIC)

Operational

Fixed Wireless - Frankston (VIC)

Operational

Fixed Wireless - Campbellfield (VIC)

Operational

Fixed Wireless - Heatherton (VIC)

Operational

Fixed Wireless - Deer Park (VIC)

Operational

Fixed Wireless - Bayswater (VIC)

Operational

Fixed Wireless - Hallam (VIC)

Operational

Fixed Wireless - Preston (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Mount Cottrell (VIC)

Operational

Fixed Wireless - Berwick (VIC)

Operational

Fixed Wireless - Brunswick (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Geelong (VIC)

Operational

Fixed Wireless - Malvern (VIC)

Operational

Fixed Wireless - Officer (VIC)

Operational

Fixed Wireless - Pakenham (VIC)

Operational

Fixed Wireless - Richmond (VIC)

Operational

Fixed Wireless - Wantirna (VIC)

Operational

Fixed Wireless - St Kida Rd (VIC)

Operational

Fixed Wireless - Camberwell (VIC)

Operational

Fixed Wireless - Flemington (VIC)

Operational

Fixed Wireless - Heidelberg (VIC)

Operational

Fixed Wireless - Oakleigh (VIC)

Operational

Fixed Wireless - Tynong (VIC)

Operational

Fixed Wireless - Darley(VIC)

Operational

Fixed Wireless - Thomastown (VIC)

Operational

Fixed Wireless - Braeside (VIC)

Operational

Fixed Wireless - Glen Waverley (VIC)

Operational

Fixed Wireless - Montrose (VIC)

Operational

Fixed Wireless - Upwey (VIC)

Operational

Fixed Wireless - Derrimut (VIC)

Operational

Fixed Wireless - Dandenong South (VIC)

Operational

Maintenance

Network Maintenance (VIC + SA)

Schedule Maintenance (VIC + SA)

Please be aware of upcoming maintenance on services in VIC & SA. Your services may experience an outage during the following windows:

START DATE: Sunday 17th November 2024 21:00 AEDT

END DATE: Monday 18th November 2024 06:00 AEDT

BREAK/DURATION: 3 x 15 mins

If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2

Past Incidents

9th November 2024

Fixed Wireless (KEW, VIC)

Engineers have been alerted to an issue out our KEW, VIC transmission site.

Investigations are currently underway. There is no ETA for resolution at this stage.

Updates will be made available as they come to hand.

Update 1420

A piece of equipment has been identified as having a fault. A work around has been put in place to restore the site.

Further work will occur to close out the problem.

We apologise for the interruption to your service.

Update 1400

Technician has arrived on site and is currently investigating.

Update 1300

An engineer has been dispatched to site to commence investigations.

Further updates will follow as they become available.