Some systems are experiencing issues
Maintenance
Network Maintenance (VIC)

Please be advised of the following Network Maintenance in VIC.

VIC Fixed Wireless services may experience a break of up to 5 minutes while traffic moves to redundant paths during maintenance.

Start Date / Time: 24th April 2025 2:00AM End Date / Time: 24th April 2025 6:00AM

If your service has not restored after this time, please restart your Summit NTU and Router before contacting Support.

Fixed Wireless - Geelong Maintenance

Please be advised of an upcoming outage which affect all customers on the Geelong transmission site.

Start Date / Time: 31st March 2025 10PM End Date / Time: 1st April 2025 6AM

During this time your service may be unavailable for up to 8 Hours due to 3rd Party Fibre Relocation works.

We apologise for any inconvenience this may cause

Scheduled Maintenance - Mitcham Transmission Site

Engineers will be performing scheduled maintenance on equipment at our Mitcham Transmission Site

Start Date / Time: 02/04/2025 21:00

End Date / Time: 03/04/2025 06:00

Affected Services: Fixed Wireless (Mitcham)

Impact: Interruption to Fixed Wireless services connecting to the Mitcham Transmission Site during the change window.

Network Maintenance (VIC)

Engineers will be performing scheduled network maintenance on an aggregation device in Victoria.

Maintenance period:

  • Start Date / Time: 03/04/2025 21:00 AEDT
  • End Date / Time: 04/04/2025 06:00 AEDT

Affected Services

  • IP Transit
  • Wholesale Fixed Wireless

During this period IP Transit services may move to an alternate path. Wholesale Fixed Wireless services may be offline for up to 15 minutes.

We apologise for any interruption to your service.

Telstra Fibre Services (VIC)

Please be advised of the following maintenance by our upstream Carrier, Telstra InfraCo

Start Date / Time: 10th April 2025 12:00AM

End Date / Time: 10th April 2025 06:00AM

Activity: Due to a planned upgrade, the services listed may experience a 6 hour break to service during the change window.

If your service has not restored after this time, please restart your Summit NTU and Router before contacting Support.

Past Incidents