Some systems are experiencing issues
Maintenance
Network Maintenance (VIC)

Please be advised of the following Network Maintenance in VIC.

VIC Fixed Wireless services may experience a break of up to 5 minutes while traffic moves to redundant paths during maintenance.

Start Date / Time: 24th April 2025 2:00AM End Date / Time: 24th April 2025 6:00AM

If your service has not restored after this time, please restart your Summit NTU and Router before contacting Support.

Fixed Wireless - Geelong Maintenance

Please be advised of an upcoming outage which affect all customers on the Geelong transmission site.

Start Date / Time: 31st March 2025 10PM End Date / Time: 1st April 2025 6AM

During this time your service may be unavailable for up to 8 Hours due to 3rd Party Fibre Relocation works.

We apologise for any inconvenience this may cause

Telstra Fibre Services (VIC)

Please be advised of the following maintenance by our upstream Carrier, Telstra InfraCo

Start Date / Time: 10th April 2025 12:00AM

End Date / Time: 10th April 2025 06:00AM

Activity: Due to a planned upgrade, the services listed may experience a 6 hour break to service during the change window.

If your service has not restored after this time, please restart your Summit NTU and Router before contacting Support.

Past Incidents