Service Outage (AAPT Services) Wednesday 26th June 2019 07:25:21

Engineers are investigating a fault with all AAPT services terminating to Melbourne.

This includes

Further details will be provided once they become available.

We apologise for the inconvenience and are working to restore your service as quickly as possible.

Engineers have reviewed the logs and found that a device stopped communicating Layer 3 Traffic, although Layer 2 traffic was unaffected.

Actions were taken to remediate the issue and engineers have been in touch with the Vendor who has recommended a software update for the issue.

We will prepare the maintenance and schedule this for a later date.

We apologise for the inconvenience caused.

Posted 4 years ago by glipschitz

Update 0800

All services have been restored.

We are investigating the root cause and will update the incident once completed.

Posted 4 years ago by glipschitz