Some systems are experiencing issues
Maintenance
Upcoming Scheduled Fixed Wireless Maintenance - Derrimut Transmission Tower

Due to an upstream carrier planned fibre upgrade, services connected to our Derrimut transmission tower may experience a break to service during the maintenance window.

If your service has not restored after the maintenance window, please reboot your router/firewall.

Start Date / Time: 24/May/2024 00:00:00 AEST

End Date / Time: 24/May/2024 06:00:00 AEST

Duration: 3 hours

We apologise for any inconvenience.

Past Incidents

26th June 2019

Ethernet Service Outage (AAPT Services)

Engineers are investigating a fault with all AAPT services terminating to Melbourne.

This includes

  • Fibre
  • Ethernet
  • ADSL
  • NBN
  • EFM

Further details will be provided once they become available.

We apologise for the inconvenience and are working to restore your service as quickly as possible.

  • Engineers have reviewed the logs and found that a device stopped communicating Layer 3 Traffic, although Layer 2 traffic was unaffected.

    Actions were taken to remediate the issue and engineers have been in touch with the Vendor who has recommended a software update for the issue.

    We will prepare the maintenance and schedule this for a later date.

    We apologise for the inconvenience caused.

  • Update 0800

    All services have been restored.

    We are investigating the root cause and will update the incident once completed.