Please be advised of an upcoming outage which affect all customers on the Tottenham transmission site.
Start Date / Time: 29th May 2025 2:30PM End Date / Time: 30th May 2025 6:00AM
During this time your service may be unavailable for up to 15 minutes due to emergency works.
We apologise for any inconvenience this may cause.
Please be advised that engineers will be performing emergency scheduled maintenance on a 4G aggregation device in Victoria.
Change Window:
During this time, your service may be unavailable for multiple 5 minute windows.
We apologise for any interruption to your service.
If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2.
Engineers are performing scheduled maintenance at our Officer basestation, this is corrective action after a hardware failure at this site.
During this change window, there may be a risk of services flapping
Start Date / Time: 17/06/2025 17:30 AEST
End Date / Time: 17/06/2025 18:00 AEST
If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2
Engineers are performing scheduled maintenance at our Williams Landing basestation.
During this change window, services will be offline for up to 15 minutes.
Start Date / Time: 30/06/2025 20:00 AEST
End Date / Time: 01/07/2025 06:00 AEST
If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2