Some systems are experiencing issues
Maintenance
Fixed Wireless - Tottenham Emergency Maintenance

Please be advised of an upcoming outage which affect all customers on the Tottenham transmission site.

Start Date / Time: 29th May 2025 2:30PM End Date / Time: 30th May 2025 6:00AM

During this time your service may be unavailable for up to 15 minutes due to emergency works.

We apologise for any inconvenience this may cause.

Emergency Mananged 4G Scheduled Maintenance - Victoria

Please be advised that engineers will be performing emergency scheduled maintenance on a 4G aggregation device in Victoria.

Change Window:

  • Start Date / Time: 11/06/2025 21:00 AEST
  • End Date / Time: 12/06/2025 06:00 AEST

During this time, your service may be unavailable for multiple 5 minute windows.

We apologise for any interruption to your service.

If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2.

Fixed Wireless - 3-OFCR

Engineers are performing scheduled maintenance at our Officer basestation, this is corrective action after a hardware failure at this site.

During this change window, there may be a risk of services flapping

Start Date / Time: 17/06/2025 17:30 AEST

End Date / Time: 17/06/2025 18:00 AEST

If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2

Fixed Wireless Maintenance - 3-WILA

Engineers are performing scheduled maintenance at our Williams Landing basestation.

During this change window, services will be offline for up to 15 minutes.

Start Date / Time: 30/06/2025 20:00 AEST

End Date / Time: 01/07/2025 06:00 AEST

If your service doesn't reconnect after the maintenance please restart your modem and router before contacting the support team on 1300 049 749 option 2

Past Incidents

6th May 2019

Hazard Notice (Mount Dandenong Fixed Wireless)

This is a Hazard Notice for Fixed Wireless customers connected to the Mount Dandenong Transmission Site.

Start Date / Time: 06/05/2019 2000HRS

End Date / Time: 06/05/2019 2300HRS

Your service may experience an outage whilst Engineers review an interference issue at this site.

If your service does not restore after this time, please reboot your Summit NTU and router before contacting Summit Support.

  • Maintenance has been completed.

    • Fixed Wireless - Dandenong South (VIC) Scheduled Maintenance (Dandenong South Fixed Wireless)

    As part of upcoming work for Dandenong South transmission site, technicians will be conducing preliminary work.

    Start Date / Time: 06/05/2019 2000HRS

    End Date / Time: 06/05/2019 2300HRS

    During this time your service may be unavailable for up to 30 minutes.

    If your service has not restored after the scheduled maintenance, please restart your NTU and Router before contacting Summit Support.

  • Maintenance has been completed.

    • 4th May 2019

    Fixed Wireless - Dandenong South (VIC) Scheduled Maintenance (Dandenong South Fixed Wireless)

    As part of upcoming work for Dandenong South transmission site, technicians will be conducing preliminary work.

    Start Date / Time: 04/04/2019 2000HRS

    End Date / Time: 04/04/2019 2300HRS

    During this time your service may be unavailable for up to 30 minutes.

    If your service has not restored after the scheduled maintenance, please restart your NTU and Router before contacting Summit Support.

  • All maintenance has been completed.

    • Fixed Wireless - Braeside (VIC) Scheduled Maintenance (Braeside Fixed Wireless)

    Engineers will be performing Scheduled Maintenance on our Braeside Transmission Site.

    During this time, your service may be interrupted whilst engineers undertake the scheduled works.

    Start Date/Time: 04/05/2019 0900

    End Date/Time: 04/05/2019 1600

    If your service has not restored after this maintenance window, please restart your Summit NTU and Router before contacting Summit Support.

  • All maintenance has been completed successfully.