Some systems are experiencing issues

Hosted Voice (FlexPBX)

Fixed Wireless (VIC)

Fixed Wireless - Mitcham (VIC)

Operational

Fixed Wireless - Sunshine (VIC)

Operational

Fixed Wireless - Hoppers Crossing (VIC)

Operational

Fixed Wireless - Williamstown (VIC)

Operational

Fixed Wireless - Moorabbin (VIC)

Operational

Fixed Wireless - Blackburn (VIC)

Operational

Fixed Wireless - Yarra Valley (VIC)

Operational

Fixed Wireless - Glenroy (VIC)

Operational

Fixed Wireless - Abbotsford (VIC)

Operational

Fixed Wireless - Frankston (VIC)

Operational

Fixed Wireless - Campbellfield (VIC)

Operational

Fixed Wireless - Heatherton (VIC)

Operational

Fixed Wireless - Deer Park (VIC)

Operational

Fixed Wireless - Bayswater (VIC)

Operational

Fixed Wireless - Hallam (VIC)

Operational

Fixed Wireless - Preston (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Mount Cottrell (VIC)

Operational

Fixed Wireless - Berwick (VIC)

Operational

Fixed Wireless - Brunswick (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Geelong (VIC)

Operational

Fixed Wireless - Malvern (VIC)

Operational

Fixed Wireless - Officer (VIC)

Operational

Fixed Wireless - Pakenham (VIC)

Operational

Fixed Wireless - Richmond (VIC)

Operational

Fixed Wireless - Wantirna (VIC)

Operational

Fixed Wireless - St Kida Rd (VIC)

Operational

Fixed Wireless - Camberwell (VIC)

Operational

Fixed Wireless - Flemington (VIC)

Operational

Fixed Wireless - Heidelberg (VIC)

Operational

Fixed Wireless - Oakleigh (VIC)

Operational

Fixed Wireless - Tynong (VIC)

Operational

Fixed Wireless - Darley(VIC)

Operational

Fixed Wireless - Braeside (VIC)

Operational

Fixed Wireless - Glen Waverley (VIC)

Operational

Fixed Wireless - Montrose (VIC)

Operational

Fixed Wireless - Upwey (VIC)

Operational

Fixed Wireless - Derrimut (VIC)

Operational

Fixed Wireless - Dandenong South (VIC)

Operational

Voice Core

Portal

Datacentres

Data Services

Core Network

Faxee

Summit Offices

Maintenance

Upcoming Scheduled Fixed Wireless Maintenance - Derrimut Transmission Tower

Due to an upstream carrier planned fibre upgrade, services connected to our Derrimut transmission tower may experience a break to service during the maintenance window.

If your service has not restored after the maintenance window, please reboot your router/firewall.

Start Date / Time: 24/May/2024 00:00:00 AEST

End Date / Time: 24/May/2024 06:00:00 AEST

Duration: 3 hours

We apologise for any inconvenience.

Past Incidents

20th September 2018

Transit Upstream Routing (Equinix)

Engineers have identified an issue with routes from our upstream transit provider Equinix.

We have lodged a fault with them and are awaiting feedback.

Customer may experience loading of some websites and access some locations.

Update 12.50 - Our upstream carrier has acknowledged the fault and are now investigating the fault within their network. Summit engineers have routed around the issue to lessen the impact to customers.

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Update 13.08 - Our upstream carrier has confirmed the issue has been resolved however they are investigating the root cause.