Some systems are experiencing issues

Hosted Voice (FlexPBX)

Fixed Wireless (VIC)

Fixed Wireless - Mitcham (VIC)

Operational

Fixed Wireless - Sunshine (VIC)

Operational

Fixed Wireless - Hoppers Crossing (VIC)

Operational

Fixed Wireless - Williamstown (VIC)

Operational

Fixed Wireless - Moorabbin (VIC)

Operational

Fixed Wireless - Blackburn (VIC)

Operational

Fixed Wireless - Yarra Valley (VIC)

Operational

Fixed Wireless - Glenroy (VIC)

Operational

Fixed Wireless - Abbotsford (VIC)

Operational

Fixed Wireless - Frankston (VIC)

Operational

Fixed Wireless - Campbellfield (VIC)

Operational

Fixed Wireless - Heatherton (VIC)

Operational

Fixed Wireless - Deer Park (VIC)

Operational

Fixed Wireless - Bayswater (VIC)

Operational

Fixed Wireless - Hallam (VIC)

Operational

Fixed Wireless - Preston (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Mount Cottrell (VIC)

Operational

Fixed Wireless - Berwick (VIC)

Operational

Fixed Wireless - Brunswick (VIC)

Operational

Fixed Wireless - Doncaster (VIC)

Operational

Fixed Wireless - Geelong (VIC)

Operational

Fixed Wireless - Malvern (VIC)

Operational

Fixed Wireless - Officer (VIC)

Operational

Fixed Wireless - Pakenham (VIC)

Operational

Fixed Wireless - Richmond (VIC)

Operational

Fixed Wireless - Wantirna (VIC)

Operational

Fixed Wireless - St Kida Rd (VIC)

Operational

Fixed Wireless - Camberwell (VIC)

Operational

Fixed Wireless - Flemington (VIC)

Operational

Fixed Wireless - Heidelberg (VIC)

Operational

Fixed Wireless - Oakleigh (VIC)

Operational

Fixed Wireless - Tynong (VIC)

Operational

Fixed Wireless - Darley(VIC)

Operational

Fixed Wireless - Braeside (VIC)

Operational

Fixed Wireless - Glen Waverley (VIC)

Operational

Fixed Wireless - Montrose (VIC)

Operational

Fixed Wireless - Upwey (VIC)

Operational

Fixed Wireless - Derrimut (VIC)

Operational

Fixed Wireless - Dandenong South (VIC)

Operational

Voice Core

Portal

Datacentres

Data Services

Core Network

Faxee

Summit Offices

Maintenance

Craigieburn Base Station - Hazard Notice

Our engineering team will be conducting maintenance work on our Fixed Wireless Transmission site at Craigieburn.

Start date/time : 8th April 2024 - 9:00AM

End date/time : 8th April 2024 - 3:00PM

During this period, service may suffer from reduced capacity or a brief outage.

If you service has not automatically restored after the above time, please reboot your router/firewall.

We apologize for any inconvenience.

Summit Internet 1300 049 749

Upcoming Scheduled Fixed Wireless Maintenance - Derrimut Transmission Tower

Due to an upstream carrier planned fibre upgrade, services connected to our Derrimut transmission tower may experience a break to service during the maintenance window.

If your service has not restored after the maintenance window, please reboot your router/firewall.

Start Date / Time: 24/May/2024 00:00:00 AEST

End Date / Time: 24/May/2024 06:00:00 AEST

Duration: 3 hours

We apologise for any inconvenience.

FlexPBX Server Maintenance - Outgoing Calls

Engineers will be performing maintenance on the FlexPBX voice platform. During this time, outbound calls maybe impacted for a brief period of time.

Start Time / Date: 9:00PM 31st May 2024 End Time / Date: 10:00PM 31st May 2024

If you have an outbound call failure in this time, please try your call again.

Past Incidents

15th July 2018

Fixed Wireless - Glen Waverley (VIC) Power Outage - Glen Waverley Transmission Site

NOC has been alerted to a power outage in the area of our Glen Waverley transmission site.

This is currently affecting communication to Dandenong South, Mitcham and Surrey Hills Transmission Sites.

No ETR is currently available.

Update 11:20 - Power has been restored.

2nd July 2018

NextDC P1 Outage

11.30 AEST - Engineers have been alerted to multiple outages at our NextDC P1 POP. Investigations have commenced.

11.49 AEST - Service has restored. Engineers investigating cause.

12.30 AEST - Engineers have confirmed that all services gracefully failed over to an alternate path and no services were impacted.