Some systems are experiencing issues

Past Incidents

20th September 2018

Transit Upstream Routing (Equinix)

Engineers have identified an issue with routes from our upstream transit provider Equinix.

We have lodged a fault with them and are awaiting feedback.

Customer may experience loading of some websites and access some locations.


Update 12.50 - Our upstream carrier has acknowledged the fault and are now investigating the fault within their network. Summit engineers have routed around the issue to lessen the impact to customers.

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Update 13.08 - Our upstream carrier has confirmed the issue has been resolved however they are investigating the root cause.