Some systems are experiencing issues

Past Incidents

6th October 2019

Fibre Unscheduled Outage

Engineers have been alerted to an issue on equipment in our Melbourne Point of Presence.

We are currently investigating the cause and will provide updates as they become available.

Effected Services

  • ADSL & NBN
  • AAPT Fibre & Ethernet Services
  • Optus Fibre & Ethernet Services
  • Some peering
  • Engineers have applied the vendor recommended software updates.

    All services have been restored.

    If your service has not restored, please restart your NTU and Router before contacting Summit Support.

    We apologise for the interruption to your service.

  • Engineers have identified the issue as a software bug.

    Engineers are currently applying vendor recommended action of updating software to current stable build.