All systems are operational
Maintenance
NBN Maintenance (NSW)

Please be aware of upcoming maintenance on the NBN network. Your services may experience an outage during the following window:

START DATE: Mon, 02 Mar 2020 00:00:00 +1100

END DATE: Mon, 02 Mar 2020 06:00:00 +1100

BREAK/DURATION: 1 x 6 hours

Services Affected: All NBN services

This work is scheduled maintenance and we apologise for any inconvenience this may cause.

Past Incidents

6th October 2019

Fibre Unscheduled Outage

Engineers have been alerted to an issue on equipment in our Melbourne Point of Presence.

We are currently investigating the cause and will provide updates as they become available.

Effected Services

  • ADSL & NBN
  • AAPT Fibre & Ethernet Services
  • Optus Fibre & Ethernet Services
  • Some peering
  • Engineers have applied the vendor recommended software updates.

    All services have been restored.

    If your service has not restored, please restart your NTU and Router before contacting Summit Support.

    We apologise for the interruption to your service.

  • Engineers have identified the issue as a software bug.

    Engineers are currently applying vendor recommended action of updating software to current stable build.

  • 5th October 2019

    No incidents reported

    4th October 2019

    No incidents reported