All systems are operational
Maintenance
Scheduled Outage: All QLD Fibre & Ethernet Services

As part of our ongoing growth, Summit will be moving equipment to a new datacentre to cater for the additional space required.

During this time, your service will be impacted whilst data cable is patched between old and new datacentres, and some equipment is relocated.

Start Date / Time: 24/10/2019 2200HRS AEST (GMT+10)

End Date Time: 25/10/2019 0400HRS AEST (GMT+10)

Impacted Services

  • Vocus Fibre Services (QLD)
  • Telstra Fibre Services (QLD)
  • Opticomm Services (QLD)
  • Direct Cross Connects & Virtual Cross Connects

If you have any questions about the upcoming outage, please contact us on 1300 049 749.

Thank You Summit Network Operations Team

Past Incidents

7th October 2019

No incidents reported

6th October 2019

Fibre Unscheduled Outage

Engineers have been alerted to an issue on equipment in our Melbourne Point of Presence.

We are currently investigating the cause and will provide updates as they become available.

Effected Services

  • ADSL & NBN
  • AAPT Fibre & Ethernet Services
  • Optus Fibre & Ethernet Services
  • Some peering
  • Engineers have applied the vendor recommended software updates.

    All services have been restored.

    If your service has not restored, please restart your NTU and Router before contacting Summit Support.

    We apologise for the interruption to your service.

  • Engineers have identified the issue as a software bug.

    Engineers are currently applying vendor recommended action of updating software to current stable build.

  • 5th October 2019

    No incidents reported